blob.png Customer Service

For bikes sold by Amazon we don’t have customers’ contacts, if you have questions regarding maintenance please

1)  Find our contacts via website on bike rear fork

2)  Call our customer service, toll free, at 1-877-BIKE AID (245-3243)

3)  See a qualified bicycle mechanic or by email: //

Mr. Tony Tong  CEO  E-mail: 

Mrs. Johanna Xie Sales & Marketing Manager   E-mail:

Ms. Jennifer Gao Sales  E-mail:

Ms. Shelly Wu  Sales    E-mail:

Ms. Vicky Chen Sales   E-mail:

Mr. Welson Hu  Sales   E-mail:

Mr. Michael Wei  Sales   E-mail:



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